Legal
Privacy policy
Last updated 15 November 2026
This policy explains how Webnix handles personal data when you use Webnix, and when your customers use websites and apps built with it.
What we collect
- Your account: name, email, password (stored securely by our authentication provider), organization and team members.
- Your business content: business details, text, images and files you upload to build your website.
- Billing: plan, credit usage and payment records. Card and UPI details are handled by the payment provider, not stored by us.
- Usage: basic technical logs needed to run and secure the Service.
Your customers’ data
When your customers submit an enquiry, write a review, sign in with their mobile number, or join a savings scheme on your website, that information belongs to your business. We store and process it on your behalf to provide the Service, and you decide how it is used. Sign-in codes are stored only as one-way hashes. Website analytics are cookie-less and don’t identify visitors.
How we use data
- To run the Service: build and host websites, write content with AI, send messages you ask us to send, and keep accounts secure.
- AI writing: your business details are sent to our AI providers (such as Google Gemini or OpenAI) only to generate your content.
- We don’t sell personal data or use your customers’ data for our own marketing.
Service providers
We use trusted providers to run the Service — hosting and database (Supabase), AI writing (Google, OpenAI), SMS/WhatsApp (MSG91), and payment gateways (Razorpay, using your business’s own account for your customers’ payments). They process data only for these purposes.
Security and retention
Data is encrypted in transit; sensitive keys you give us (such as payment gateway secrets) are encrypted at rest. We keep data while your account is active. When you delete a website, its pages, files and customer records are deleted permanently.
Your rights
You can access, correct or delete your data from your dashboard, or contact us. Your customers should contact the business whose website they used; we will help that business respond.
Contact
Webnix